Costco Mattress promises to give you high quality and great value in everything Costco Mattresses sells. Your satisfaction is important, And Costco Mattress offers a risk-free 100% guarantee on both your subscription and the content you purchase. There are only a few exceptions. Enhance your online shopping experience with Costco Mattress two convenient return options!
Return to Warehouse:
Quick Refund at Costco!
Return
what you purchased to any Costco warehouse for a quick refund, including
shipping and handling charges. Find the nearest warehouse using the Costco
Mattress warehouse locator.
Keep
in mind, that payment methods are different for online and warehouse returns.
If
you're returning an online purchase to the warehouse, View the Costco Mattress
list of payments accepted for refund. Whenever possible, we'll put the refund
back on the card you used to purchase it.
Easy Steps for Returns or Replacements on Costco.com:
If you want to return or exchange something you purchased at Costco.com, follow these simple steps:
- Log in to your account by clicking Sign In/Register.
- Go to Orders & Returns.
- Click the Return or Replace Item button next to your desired order and follow the steps to request your return or replacement.
- Get your return label instantly or schedule pickup (if eligible). For larger items, you will receive an email with additional instructions.
You can return or exchange your online purchase for these reasons:
·
You are not
happy with this.
·
You bought it by
mistake.
·
It is defective
or damaged.
·
You got the
wrong item.
·
You received
additional items.
·
You refused
delivery because the item or box was damaged.
·
One item is
missing (replacement only).
· The shipment got lost.
Important Points:
If
you are having trouble scheduling your return or replacement online, See Costco
Mattress list of items that cannot be returned through Costco.com
Self Service.
Refunds
are available when returned through Costco.com, Credited back to the credit
card used for the order, including shipping charges. You will not be charged
for return shipping.
Some
items may require additional time for processing before a refund can be issued.
Satisfaction Guaranteed at Costco!
For Membership:
If
you are not happy you can get your membership fee refunded at any time.
For Merchandise:
Costco
promise
you will be satisfied with whatever you purchase. Costco will
also refund your purchase price, except for the following:
Electronics:
Costco take returns within 90 days for TVs, appliances, computers,
tablets, and other items.
Diamonds:
If it is 1.00 carat or larger, return it with all original paperwork within 48
hours for a Jewelry Credit Memo.
Cigarettes
and alcohol: Costco can't take returns on these if the law
doesn't say so.
Items
with a limited lifespan, such as tires and batteries, may come with a specific
warranty.
Special
Order Kiosks and Custom Installed Programs: Made-for-you items cannot be
returned, except for warranty repair or replacement.
Airline
and live performance event items cannot be returned.
Gold
bullion, gold bars and shop cards are non-refundable.
Costco's Easy Return Policy
Costco
is good when it comes to returning items, especially compared to other sellers.
Some sellers burden you with hassles like keeping the original packaging, Not
using the mattress at all, or not showing the original receipt immediately. Not
Costco!
Unlike
some sellers who only give you a few days or months, Costco is different – and
in a good way! They have a very easy and convenient return policy which sets
them apart from the rest. What is their secret? let's find out.
If
you want to know what makes Costco different from other sellers, Just keep
reading below. It has all the information you need about making returns with
Costco.
Returning a Mattress to Costco Made Simple
Returning
a mattress to Costco is easy – you can do it anytime if you're not happy. Just
bring your membership card, and the friendly customer service folks will take
care of you. If you forget your card, no problem; They will still help you.
There's
no need to be overwhelmed by reading too much about the returns policy – it's
straightforward. The policy covers everything including the mattress (check out
the best-selling Costco mattresses), SodaStream cartridges, batteries, and
more.
Now,
if you're wondering how to ship a large, heavy mattress back without a truck, Don't
worry. Costco has you covered. Simply call your nearest Costco store and let
them know about the mattress return. They will set a day and time to pick it up
from your home. As easy as that!
Returning a Mattress at Costco Without Receipts
If
you're like many of us and lose your receipts sometimes, don't worry. Costco
understands, especially when it comes to mattresses. They do not require
receipts for mattress returns, making it hassle-free for you. But wait, this
only applies to mattresses, not other things you buy at Costco. For other
items, a receipt is required for returns.
You
may wonder why they're so quiet about mattress receipts. Costco keeps track of
what you buy and when you go using your membership card. Therefore, there is no
need to worry about losing the mattress receipt. They can easily view your
purchase history from the card you brought.
If
you're wondering, "What if I lose my receipt?" - No big deal! Simply
visit the Customer Service Help Desk with your membership card. They will
review your purchase history, verify your claim, and initiate the return
process. Easy, right?
Returning an Opened Mattress to Costco
Costco
is very easy and understanding when it comes to returning open mattresses. They
want to make things simple and comfortable for customers, especially when it
comes to mattresses.
Costco
has this great open-box policy. They don't mind if you open the box, even if
it's a mattress. Unlike many other sellers who may get upset when you open
boxes, Costco is okay with this. They take back the opened boxes without any
hassle.
Guess
what? They are so good that they don't matter if you have lost or thrown away
the original packing. Even if you don't have the box it came in, Costco will
still take the mattress back. This also applies to any accessories that come
with the mattress. If you've lost that packaging or thrown it away, no worries
– Costco will still accept them without any problems. They're really friendly
that way!
Returning a Costco Mattress Bought Online
If
you got your Costco mattress online, don't worry about the return process being
difficult. Even in 2021, when online sales increased 45% due to COVID-19,
Costco made it as easy for its online customers as it was for people coming
into stores.
Here's what you do:
Go
to the same website where you purchased the mattress.
Click
on "Orders & Returns" for guidance on simple steps.
Follow
the online process, and it will generate the return label for you.
They
will also schedule a pickup with you. This way, you won't have to worry about
handling the return of a large, heavy mattress yourself. They will give you
safety instructions to make sure everything goes smoothly and safely. Look?
Returning a mattress purchased online from Costco is just as easy as doing it
in person!
No Time Limits for Returning a Costco Mattress
Most
sellers follow certain deadlines for returns, such as a strict 90-day or
3-month policy. But Costco isn't like other sellers – they're different and
more customer-friendly.
With
Costco, you don't have to worry about mattress return deadlines. There is no
90-day rule or any set period after which returns become impossible. You can
return a Costco mattress whenever you want.
So,
if you are wondering, “Can I return it after a year? Absolutely! With a 100%
satisfaction guarantee, there is no limit on returns. Just become a Costco
member, and that's it.
Whether
it's a day, a week, a month, a year or even longer – Costco doesn't mind. Simply
put, Costco has an amazing return policy. Of course, other sellers are not
necessarily worse, but we believe that Costco's policy is much more convenient
and easier for customers.
Respecting Costco's Return Policy
Costco
is very supportive of its customers when it comes to returns. But here's the
thing – trying to take advantage of their policy might not be the best idea.
If
you abuse it, they may cancel your membership. And let's be honest, who wants
that?
Imagine
you're trying to return a mattress eight years after purchasing it. Although
Costco may still allow it due to its generous policy, They can take away your
lifetime membership. Returning a mattress after using it for
5-6 years is probably not the most ethical thing to do. Therefore, it is better
to return it as soon as you realize that it is not the right fit.
Of
course, you can still get your money back if you try to avail of their policy, But
losing your valuable subscription probably won't be worth it. It's always good
to be fair and honest!
Conclusion
Returning
items can be difficult, especially when it's a mattress. We often wonder what
could happen during the withdrawal process. But with Costco, there's no need to
worry about returns. It doesn't matter what you buy or how you bought it, Costco
is always here to make things easier for you. Their return
policy is friendly and hassle free. The main thing is not to misuse it. Just
trust Costco, and they will take care of everything to make sure your return
goes smoothly.
