Coyuchi return policy offers a flexible return policy to ensure customer satisfaction. You can return any unwanted purchases for a full refund as long as the item is in its original, unused condition. If the item is faulty, you can also return it under the same terms. Returns received after a certain number of days will be at Coyuchi's discretion.
For U.S. returns, Coyuchi provides a prepaid shipping label, which makes the process easy and cost-free for the customer. If you decide to return an item, it's important to initiate the process within 30 days of receiving your order. However, if the product is found to be defective or incorrect, Coyuchi offers a more extended window for returns or exchanges.
Additionally, Coyuchi emphasizes their commitment to sustainability. This means they prefer items to be returned in their original packaging to minimize waste. Once the returned item is received and inspected, the refund will be processed, and a credit will automatically be applied to the original payment method.
For more detailed information about the return process or specific terms, you can visit their official return policy page (Coyuchi) (Honest Brand Reviews) (goodshop.com).
Coyuchi makes returns simple and customer-friendly. Here’s how it works:
How to Return Items:
- Timeframe: You have 30 days from when you receive your order to return it.
- Condition: Items must be unused, unwashed, and in their original packaging with tags still attached.
- Faulty Items: If an item is defective or incorrect, you can also return it under the same conditions.
Steps to Return:
- Start a Return: Visit the Coyuchi returns page and follow the instructions to get a prepaid shipping label.
- Pack the Item: Place the item in its original packaging and attach the prepaid return label.
- Ship the Item: Drop off the package at the appropriate shipping location.
Refund Process:
- Once they receive and inspect your return, they will process your refund.
- The refund will be credited back to your original payment method.
- The whole process can take up to 3-5 business days after they receive the item.
Special Notes:
- Sustainability: Coyuchi prefers returns to be in their original packaging to minimize waste.
- Customer Service: If you have any issues or questions, contact their customer service for assistance.
For more details, you can check out their Return Policy on the Coyuchi website (Coyuchi) (Honest Brand Reviews) (goodshop.com).
