Ulike return policy offers a 90-day no-questions-asked
return policy. Here are the details:
Restocking
Fees:
- Unopened Products: 5%
restocking fee.
- Opened Products: 10%
restocking fee.
Product
Condition: To be eligible for a return, products must
be in resalable condition with original packaging.
Initiating
a Return:
- Contact Ulike via email to start the return process.
- Ulike will send you a free return label via email.
- Pack the return items securely in the original box and attach the
return label.
- Send the package back through the local post office. It's
recommended to hand it directly to a post office employee to avoid loss.
Defective
or Damaged Products:
- If you receive a defective or damaged product, contact Ulike
immediately with photos for evidence. They will arrange for a
replacement.
- Defective or damaged items returned without prior notification
will not be processed.
Refund
Process:
- Refunds are processed within 1-3 business days upon receipt of the
returned package.
- The refund will be issued to your original payment method within
10-15 business days.
Order
Cancellation:
- Orders can be canceled for free if they have not been shipped.
- If the order has been shipped but not delivered, a 5% fee will
apply.
- Post-delivery cancellations are treated as returns and subject to
the return policy.
Price
Adjustments:
- Price adjustments can be made within 7 days of purchase if the
product price drops.
- Clearance and final sale items are not eligible for price
adjustments.
For any further assistance, you can contact
Ulike's customer support team.
